Privacy Policy
Mel Horsfall Play Therapy respects your privacy and is committed to protecting your personal information. This policy explains what data we collect, how we use it, and your rights.
1. Information We Collect
We only collect personal information that you choose to share with us. This may include:
- Your name and contact details (such as email address or phone number) when you get in touch via our contact form, email, or phone.
- Any additional information you provide that is relevant to your enquiry or to arrange a consultation.
We do not use analytics tools, tracking cookies, or advertising technologies on this website.
2. How We Use Your Information
Your information is used only for the purposes of:
- Responding to your enquiry or booking request.
- Providing you with information or services that you have requested.
- Maintaining basic records necessary for administrative or legal purposes.
We will never sell, rent, or share your personal data with third parties for marketing purposes.
3. How We Store Your Information
Any personal information you share is stored securely and only for as long as necessary to fulfil the purpose for which it was collected or as required by law.
4. Cookies and Tracking
This website does not use cookies for analytics, advertising, or tracking.
Basic cookies may be used only for essential website functionality (for example, remembering form inputs), but no personal data is stored or shared.
5. Your Rights
Under UK data protection law (UK GDPR), you have the right to:
- Request a copy of the personal data we hold about you.
- Ask us to correct, update, or delete your information.
- Withdraw your consent at any time if you no longer wish for us to hold your details.
If you would like to exercise these rights, please contact info@melhorsfall.co.uk
6. Changes to This Policy
We may update this Privacy Policy occasionally. The most recent version will always be available on this page, and we encourage you to review it periodically.
7. Contact
If you have any questions or concerns about this Privacy Policy or how your data is handled, please contact info@melhorsfall.co.uk.